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RETURNS POLICY

 

 

  • We are happy to accept returns on full price items that are in original condition within 14 days of you receiving your order. Any items returned outside of this time frame will not be accepted.
     

  • Full price items can be returned for store credit, refund or exchange only.
     

  • Items purchased using a discount code or during a special promotional offer are eligible for return for credit note only.
     

  • If you purchased your full price item with a credit note or gift card, a new credit note or gift card with the purchase price of your item will be issued.
     

  • Original condition means the condition you received the item in. Returned items must not be used or damaged in any way. They must have tags attached and must be returned in its original box or case.
     

  • All items will be reviewed individually upon return. If your return is accepted, we will refund the price paid for your item via your original payment method.
     

  • If we receive a returned item in an unsuitable condition, the refund will become void and the item will be sent back to you.
     

  • The items you choose to return are your responsibility until we receive them. We are not responsible for any returned items that are lost in transit. We recommend that you secure tracking and/or insurance for the items you are returning and keep proof of postage.
     

  • All return postage costs are at your expense, unless the item arrives not as ordered, damaged or is deemed faulty.
     

  • Returns are processed within 5 working days of receiving them. You will be sent an email notification once your return has been processed. Refunds via PayPal clear almost immediately after they have been processed however refunds via credit card can take up to 5 working days depending on the financial institution.


 

 

PAYMENT OPTIONS

 

All payments on this website are in Australian Dollars ($ AUD).

Payment accepted via PayPal, Afterpay, Credit card Visa and Mastercard are accepted.

Please note we will only ship to the PayPal shipping address specified during payment via PayPal. If this differs from the delivery address listed on your profile, the PayPal specified address is still the one we ship to as per PayPal's Terms and Conditions of Use.

AFTERPAY

 

 

Afterpay offers instalment plans for online and instore shoppers on orders valued up to $1,500.

Buy what you want today, pay it in four instalments, interest-free.

All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia or New Zealand.

Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase. For complete terms click here.

The Afterpay payment option is managed by Afterpay directly, so we have no control over the acceptance or rejection of payments.

 

Here are a few reasons why if a payment can be declined with Afterpay:

 

Your first payment amount must be available at the time of purchase - even if you have nothing to pay today

Your Afterpay account has overdue payments owing

The Afterpay risk management department has declined your payment

For any questions regarding your Afterpay payment please contact Afterpay.

 

https://help.afterpay.com